Shipping policy

Shipping Policy

Last Updated: November 2, 2026

At The Norse Collection, we take pride in delivering quality leather apparel and accessories. Many of our products are made to order, so please review the shipping information below before placing your order.

Order Processing and Production

Many of our leather garments and accessories are produced after an order is placed.

Production generally requires 3–5 business days, depending on the product, order volume, and customization requirements.

Custom sizing or personalized orders may require additional time. We will contact you if a significant delay is expected.

Standard Shipping — United States

We offer FREE standard shipping on orders delivered within the United States.

Our estimated total delivery timeframe is 9–16 business days, including production, processing, and shipping.

This is an estimated timeframe rather than a guaranteed delivery date.

Expedited Shipping

Expedited shipping is available for $15 on eligible orders within the United States.

Expedited delivery estimates are displayed at checkout where available. Actual delivery times may vary based on production requirements, destination, and carrier availability.

Order Tracking

Once your order ships, we will provide tracking information when available.

Please allow time for the shipping carrier to activate and update tracking information.

Shipping Delays

While we work to fulfill orders within the estimated timeframes, delays may occasionally occur due to production schedules, shipping carriers, customs processing, severe weather, holidays, or circumstances beyond our control.

If your order experiences a significant delay, please contact us for assistance.

Your rights regarding delayed or undelivered orders remain subject to applicable consumer protection laws.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, contact us immediately at support@thenorsecollection.com.

We will attempt to accommodate address changes before shipment, but changes cannot always be guaranteed once processing or shipping has begun.

Lost, Damaged, or Incorrect Deliveries

If your order is lost in transit, arrives damaged, or contains an incorrect item, please contact our customer support team.

Include your order number and relevant details so we can investigate and arrange an appropriate resolution.

International Shipping

Shipping availability, costs, and delivery estimates for destinations outside the United States are determined by the options available at checkout.

Customers are responsible for any applicable import duties, taxes, or customs fees disclosed as payable by the recipient, except where otherwise required by law.

Contact Information

For shipping questions or order assistance, please contact:

The Norse Collection

Email: support@thenorsecollection.com

Website: https://thenorsecollection.com

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time